Mikayla M.

Lifecycle, CRM & Digital Marketing Strategist | Retention, Loyalty, Email & Ecommerce Growth

USNashville, United States
English
15 years experience
4:38 PM local time

About Mikayla

Lifecycle and CRM marketer specializing in retention, loyalty, email automation, and customer journey optimization within beauty and DTC. Experienced in building segmented lifecycle programs, developing loyalty strategies, leading A/B testing, and using performance data to improve engagement, conversion, and customer lifetime value. Brings additional expertise in paid media creative strategy and ecommerce content across DTC, Ulta, Walmart, and Target.

Skills

SMS MarketingCustomer Journey MappingSegmentationA/B TestingCRM StrategyMarketing AutomationPaid MediaEcommerce StrategyAdobe Creative SuiteMicrosoft 365Performance AnalyticsConversion CopywritingLoyalty ProgramsGrowth MarketingPaid AdsEmail Marketing

Tools & software

KlaviyoShopifyExcelCanva

$90

/hour

Part-time