Kimberly P.

Stronger partnerships one metric at a time.

USPittsburgh, United States
English
10 years experience
12:53 PM local time

About Kimberly

Healthcare and technology leader with experience developing partnerships, improving customer adoption, and building commercial operations. Increased provider platform adoption from 36% to 91% in 11 months and opened a $12M+ expansion pipeline. Combines relationship development with CRM pipeline design, lead qualification, provider education, and sales-to-customer-success coordination to support account growth and a stronger customer experience.

Skills

Customer SuccessOnboardingRetentionZendeskGainsightChurn ReductionCRMEHRHEDISTelehealthQBRsSupport Documentation