> Technical Account Manager with 5+ years in enterprise SaaS (onboarding, adoption, renewals) who builds AI automation for support teams. I built an internal AI troubleshooting assistant that has handled 2,500+ support conversations, plus HubSpot-to-Slack workflow automations and Claude-based QA tooling to review AI and human answers. Comfortable with SQL, GA4, Looker Studio and BigQuery for reporting. I'm detail-oriented, write clear English, and I'm good at judging whether an AI response is accurate, helpful and on-brand. Based in Buenos Aires, available part-time.