Arkeem T.

Customer Support Specialist for over 10 years in multiple spaces

USChicago, United States
English
10 years experience
4:29 PM local time

About Arkeem

My background in social media strategy and writing is a strong fit for this role. Currently as a Social Media Engagement Specialist at Conexess, I increased engagement by 35% by creating tailored content for a specific audience, developed strategies that outperformed industry trends by 40%, and managed high- volume audience interaction that helped drive a 25% increase in conversions. That experience taught me how to write with clarity, relevance, and precision for readers with distinct goals. As a Freelance Writer, I also developed client-specific content that improved engagement by 35% and expanded audience reach by 25%, which strengthened my ability to adapt voice and message for different brands and buyers. With a communications background and 10 years of experience in content, community engagement, and brand storytelling, ld be excited to help Cotrain produce founder-led content that feels credible, useful, and built for growth.

Skills

Social Media ManagementContent StrategyCopywritingSEO OptimizationOrganic GrowthContent CreationCommunity EngagementDigital MarketingMarket ResearchData AnalysisAudience TargetingGrowth StrategyApp MarketingMulti-Platform PostingAccount ManagementCustomer SuccessZendesk

Tools & software

CanvaSlackIntercom

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$50

/hour

Full-time